Manager, Software Engineering- Platform

Are you as passionate about the development of people as you are about building impactful products for internal teams and external developers?

Then Jobber might be the place for you! We’re looking for a Manager, Software Engineering to be part of our Platform group. Joining the Platform group at Jobber as an Software Engineering Manager offers a unique opportunity to drive impact at multiple layers of a growing, product-led company. The group sits at the strategic intersection of internal enablement, customer experience, and ecosystem expansion—delivering real technical influence across the business.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50, Enterprise Fast 15, and Technology Fast 500 lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

The Teams:

This group’s mission is to build out platform technologies to support group service providers, external developers and internal developers in order ultimately help our SP’s be more successful. As a manager within Platform you’ll manage two of the following teams, depending on your skillset:

• Automations: This team empowers internal product teams by building core automation capabilities—your work will directly multiply engineering efficiency across Jobber.
• Channels: Focused on enabling franchise organizations to scale, Channels builds robust systems for managing complex account structures. You’ll solve real-world problems for customers with intricate operational needs.
• Platform Experience: This team is the face of Jobber for third-party developers. You’ll help shape how external apps integrate with Jobber, supporting long-term ecosystem growth through developer experience, APIs, and extensibility tooling.

The role:

As a leader and technical expert in Software Engineering, you’ll manage two teams of 5 talented intermediate, Senior and Staff level engineers to ensure our Platform teams continue delivering value to our stakeholders. You’ll work closely with engineers, design and product to ensure the roadmap for each team balances quality, maintainability, innovation and speed.

Reporting to a Senior Manager, Software Engineering, the Manager, Software Engineering will work with members of your teams to support and develop their skills and career, as we work together to empower small businesses. In addition, you will be heavily involved in the technical direction of our platform, building it out to be reliable and performant as the company grows.

The Manager, Software Engineering will:

• Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems.
• Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team’s success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach. 
• Develop a world-class team alongside a world-class organization. You’ll participate in recruiting events and the hiring process while also working to level up your internal team while implementing new processes, all to develop a world-class engineering department.
• Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our customers be successful.
• Collaborate with other stakeholders across the business. Whether it’s our Management teams within Product, or our Business Technology teams, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses.
• Collaborate with external technology partners. We work with a variety of external developers looking to integrate closely with Jobber to provide value to our mutual customer base.

To be successful, you should have:

• A track record of success in being an established software engineer, as well as time spent in a leadership position, guiding a team in the delivery of quality software.
• Strong full-stack technical background, including design and architectural experience. 
• The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.
• Effective written and oral communication. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.
• Collaboration down to an art. You’ll work with your direct reports or other teams to understand what they want to accomplish and develop a plan to achieve it.
• To be a leader and mentor. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceeded.

Highly desired, but not a dealbreaker:

• Previous experience with our development stack: Postgres, Ruby on Rails, GraphQL (GraphQL-Ruby even better!), TypeScript and React.
• Automations systems, if-this-then-that style platforms.
• Previous experience working on internal-facing platform teams.

Compensation:

At Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $169,200 CAD, a midpoint of $199,100 CAD, and a maximum salary of $228,900 CAD, designed to reflect the progression from learning the ropes to truly excelling. 

We design our compensation to reflect each new hire’s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

What you can expect from Jobber:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player…yet.
• To work with a group of people who are humble, supportive, and give a sh*t about our customers. 

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!