Headquarters: California
This is a remote position based in Northern CA and involves frequent road travel. Candidates must be located in or around the greater Sacramento, Santa Rosa or Bay Areas. As a Seminar Instructor, you will effectively deliver and teach live California seminars to new and renewing notaries in preparation for the California Notary Exam. While ensuring a professional experience for all attendees, you will provide high-quality training and excellent customer service. You will travel to various locations in and around the designated area, and must be able to work a flexible schedule, Monday – Saturday. This position requires excellent customer service and willingness to work with the public, as well as the ability to maintain a flexible work schedule with frequent road travel. The role is great for sociable individuals, with a knack for customer service, as well being able to provide professional and clear answers to customer requests. Strong computer skills and proficiency with Microsoft applications are essential since this role works in a PC/Windows environment. At the National Notary Association, our culture believes that this should be everyone’s “Best Job Ever”, as evidenced by the many employees with a long tenure at the NNA. We offer a robust benefits program, including a free medical coverage option for employees. In addition to paid time off, Company holidays, and several employee events throughout the year, you will also benefit from a 401(k) plan with Company match, and annual Profit Sharing. WHAT YOU’LL BE DOING
- Successfully complete new hire instructor training during the specified period to include notary laws and best practices.
- Successfully present a prepared seminar presentation within the specified time.
- Facilitate live seminars as scheduled, with an outcome of 88% or above California Notary Exam passing rate.
- Follow the script language during facilitation to ensure state-regulated guidelines are met.
- Attend team meetings as needed at NNA headquarters in Chatsworth, CA.
- Process required seminar paperwork for each assignment in a timely fashion.
- Provide excellent and professional customer service for all attendees.
- Sell notary supplies to attendees and promote NNA products and services.
- Contribute to a positive working environment, making this the Best Job Ever for self and others
WHAT’S REQUIRED
- Must hold or be able to obtain a current CA Notary Commission.
- Diploma or equivalent required. A bachelor’s degree or comparable work experience is desired.
- The ability to travel to various seminar locations, reliable transportation, and proof of current vehicle insurance are required. Some overnight travel is required.
- Reliable at-home internet connection to perform work-related duties as needed.
- Experience in training, adult education, or lengthy facilitation.
- Excellent presentation skills, including the ability to represent complex topics in simple terms.
- Excellent oral and written communication skills.
- Professional experience as a Notary is a plus.
- Strong self-motivation, professional maturity, and a demonstrated ability to achieve goals independently.
- The ability to think quickly and respond to questions that may not be covered in the materials.
- Resourcefulness to maintain poise and improvise in various situations.
- Excellent customer service skills and attention to detail.
- Working knowledge of spreadsheets, databases, and word processing in a Microsoft environment is required.
- Experience working independently, either remotely or telecommuting, is a plus.
PHYSICAL REQUIREMENTS
- Ability to drive and commute for long periods as needed.
- Ability to stand, speak, and present for up to 8 hours per day.
- Must be able to lift/push/pull up to 25 lb. for equipment in and out of seminar presentations.
ELIGIBILITY REQUIREMENTS
- Interested candidates must submit a resume/CV to be considered
- Must be willing to submit to a background investigation
- Must have unrestricted work authorization to work in the United States
SALARY
- $24.00 – $25.00 per hour
- $16.50 per hour travel time
REMARKS: The Company reserves the right to add, delete or modify duties and job requirements at any time. An applicant must meet the minimum job requirements of the job for which he or she is applying. Moreover, the Company may, as it deems appropriate in its sole discretion, evaluate whether an incumbent continues to satisfy the minimum job requirements of the job that he/she holds. With respect to a request for reasonable accommodation, the Company will evaluate whether the applicant or employee can perform the essential functions of the subject job with or without reasonable accommodation. The Company’s evaluation of a request for reasonable accommodation will include engaging in the interactive process with the applicant or employee.
Compensation details: 25-25
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