Sales & CRM Coordinator (JobTread) – Freelance, Remote
Department: Support & Leadership
Employment Type: Full Time
Location: Philippines
Reporting To: Client via Magic
Compensation: $7.00 / hour
Description
About the Client
A growing, family-run exterior services company specializing in gutter installation, repair and related exterior work. They operate an in-house crew and work with subcontractor installers, delivering hands-on, local service and a strong focus on quality control. The company is customer-focused, values reliability, and is expanding operations that require administrative and CRM support.
Why does this role exist?
This role exists to streamline sales and operations by keeping the CRM accurate, coordinating jobs and communications between owners, installers and customers, and supporting sales documentation and light marketing. The coordinator will reduce admin burden on the partners, improve lead-to-job throughput, and ensure timely follow-ups and consistent client communications so field crews and sales run smoothly.
The Impact you’ll make
CRM Management & Data Entry
- Maintain JobTread: log leads, update job statuses, add notes and contact details
- Track and move leads through the pipeline; tag and assign follow-ups
- Ensure CRM data accuracy and consistent note-taking for handoffs to partners and installers
Administrative Support & Scheduling
- Create and maintain project schedules and calendars for 3 partners + subcontractor installers
- Coordinate appointments, site visits, and estimates with customers and crews
- Manage documentation and file organization in Google Workspace
Sales Documentation & Communication
- Prepare and organize sales documents, estimates and job notes
- Take and distribute meeting and call notes to partners and relevant team members
- Support email management, reply routing, and light client-facing communications
Marketing & Social Media Support
- Create simple marketing assets and social posts using Canva or AI tools
- Schedule social media posts and assist with content repurposing
- Support basic graphic/text edits and asset organization
Liaison & Team Coordination
- Act as the primary liaison between partners, installers and subcontractors for follow-ups and information flow
- Manage WhatsApp/text communication threads and documentation of crew interactions (written/text-based)
- Support ongoing workflow coordination and SOP adherence
Occasional Bilingual Support
- Provide occasional written or text-based Spanish <> English communication with crews or customers as needed
Skills, Knowledge and Expertise
Required:
- Proven hands-on experience using JobTread (required)
- Located in the Philippines and eligible to work remotely full-time
- Availability to work M–F, 9:00 AM–5:00 PM Central Time (40 hrs/week)
- Strong written and spoken English with a neutral accent and professional communication skills
- Demonstrated administrative or CRM experience (data entry, pipeline management, scheduling)
- WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Your Superpowers:
- Technical skills
- JobTread (primary), familiarity with construction CRMs (Builder Prime, JobNimbus) is a plus
- Google Workspace (Gmail, Sheets, Drive, Calendar)
- Canva and/or AI design tools for simple marketing assets
- Comfortable using WhatsApp / SMS / text-based communication for operations
- Soft skills & traits
- Highly detail-oriented and organized
- Proactive, follows SOPs, and able to work independently
- Strong written communication and note-taking ability
- Customer-service mindset and dependable for time-zone aligned work
- Comfortable coordinating between field crews and owners
You should apply if…
- You enjoy supporting small operations and improving processes
- You’re disciplined, reliable, and prefer structured SOP-driven work
- You can handle fast follow-ups, multi-task between admin and light marketing, and enjoy being the central point of information for a small team
- You’re comfortable occasionally communicating in Spanish in writing/text
What to expect…
Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:
- 40 hours per week
- Monday to Friday 9:00 AM–5:00 PM CST (40 hrs/week)
Compensation:
- $7 per hour
- No benefits package included
